1 |
Timed Out – Server Unavailable. |
- Internet disconnected or dropped out
- Issues connecting to SkyCiv server.
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2 |
Timed Out – Solution took too long. |
- There is a disconnected member or node, causing the solver to fail
- Model is too large for solver (typically > 20,000 members or > 10,000 plates)
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- Increase the solver timeout in Settings > Solve > Solver Timeout
- Run Repair Model (Advanced > Model Repair) to locate model issues
- Delete parts of the model and resolve to try and locate the source of the error
- Open Datasheet for each element, and review the input for any missing/incorrect data
- Reduce the size of your model and try to solve it again
- Contact [email protected] if the problem persists
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3 |
Server Error |
- Issues connecting to SkyCiv server.
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101 |
Unauthorized Access |
- There was an issue with authorization or access
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102 |
Please add a member |
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103 |
Please add a load |
- There are no loads (forces) applied to the structure
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104 |
Please add a support |
- There are no supports to restrain your model
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105 |
Please add a section |
- No Section has been defined for a member
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106 – 109, 116, 117 |
(*Attribute Name*) of Section ## cannot be zero |
- Missing data for Section Properties
- Old Data
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- Open the Section in question and review the input, looking for missing data, 0, or incorrect input
- Delete the Section in question and re-enter and resubmit the data
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110 |
Structure is not constrained |
- The structure is not static
- The structure is unrestrained in one or more degrees of freedom
- Insufficient supports or fixities within supports
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- Add more supports and see if the structure solves. If it does, it is possible there are not enough supports to constrain the model, and it is not static.
- Change your supports to all Fixed (FFFFFF) and see if the structure solves. If it does, it is possible there are insufficient Fixed (‘F’) degrees of freedom (add more F’s)
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111 |
Please remove disconnected Node # x |
- Node number x is floating and not connected to anything
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- Connect a plate or member to the node – Remove the node
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112 |
Please remove disconnected Element (Member) # x |
- Element number x is floating and not connected to the rest of your structure
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- Connect element to the rest of your structure via a node
- Remove the element
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113 |
Structure is not constrained |
- The structure is completely unrestrained in some translational direction (X, Y or Z)
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114, 115, 118 |
Solve Error |
- There was an issue during solving. Could be an issue with the model or input
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- Run Repair Model (Advanced > Model Repair) to locate model issues
- Check for any disconnected nodes, elements or plates. Inspect to ensure your entire model is connected by nodes.
- Delete parts of the model and resolve to try and locate source of error
- Open Datasheet for each element, and review the input for any missing/incorrect data
- Watch the below video for 6 Tips to troubleshooting your model
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119 |
Truss Structure not Stable
(SkyCiv Truss only) |
- The model is likely an unstable truss structure
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- Add more members or supports to stabilize the truss
- Remember each member is pinned on the ends so the structure needs to be triangular to be stable.
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202 |
Buckling Analysis failed to run |
- The structure may not be stable, with insufficient restraints or supports
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- Try add more restraint to your model (change member end fixities to FFFFFF)
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300, 301 |
Non-Linear Static Analysis failed to converge |
- The structure may not be stable, with insufficient restraints or supports
- The structure could be buckling
- If cables exist in the model: Cables may cause the model to not converge
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- Increase convergence tolerance in Settings > Solve > Convergence Tolerance – Add more supports to your structure
- Try to run a Linear Static + Buckling Analysis and check whether structure is buckling
- Increase the size of the sections to determine whether structure is buckling
- If cables exist in the model: Try these cable tips to get your model to solve.
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