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Information on SkyCiv’s file management and payment security processes

There’s no reason to fear the cloud. Banks and private companies all store data, software and systems online. Technology is ever evolving to become more safe and secure for users to work online. SkyCiv uses some of the same technology to ensure the safety of our users’ files and personal information. Not totally clear on the cloud? Learn more about the cloud in SkyCiv’s article: “What is the Cloud Exactly?

SOC2 Compliant

In order to be SOC 2 compliant, external auditors will assess whether the vendor is compliant based on the following five trust principles based on the vendors systems and processes:

  1. Security
  2. Availability
  3. Process Integrity
  4. Confidentiality
  5. Privacy

Source: Imperva Incapsula

Where is my credit card stored?

SkyCiv uses third party merchants PayPal and Stripe to take payments. These merchants are large companies whose entire business revolve around taking payments and ensuring credit card information remains safe. This is what they do best. SkyCiv will never store your credit card information, but rather passes this information directly (through the same SSL encryption that banks use) to the merchant.

Are my files safe?

SkyCiv stores our users’ files on our secure servers, that can only be accessed by the user and SkyCiv Developers. SkyCiv also has systems in place to protect your information from being accessed by anyone who is not logged in under your account. SkyCiv also runs automatic backups of our server to ensure your files are kept safe. So if you ever accidentally delete or lose your files, please email us at [email protected] and we can recover them for you! Learn more about our Record Keeping.

What other security measures do you take?

In order to protect your Personal Data held with us and our Service Providers, we are using industry standard physical, procedural and electronic measures as appropriate. Some of these include; using SSL certificate encryption, only using servers that are SOC1 and SOC2 compliant, using password encryption and the latest bot-detection software.


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