Cloud Software presents endless benefits over traditional desktop software alternatives. From automatic, hassle-free software updates to the ability to access it anywhere around the world. As more software solutions harness cloud computing technology, unfortunately, the opportunities for cyber-attacks continue to grow. SkyCiv maintains a continued commitment to ensuring the security and privacy of our users’ data, including any personal, financial, or model data that you trust to share with us.

Introducing Two Factor Authentication

As part of our continuing responsibility to maintaining security, SkyCiv is pleased to offer the option of adding two-factor authentication (or multi-factor authentication) to your SkyCiv account. This has been designed to add an extra layer of security to your account, should you require this. Along with your existing username and password, two-factor authentication requires you to input a one-time password into your account when you log in.

This means that even if someone managed to obtain your username and password, they still will not be able to access your account and steal any personal or business information from you.


SkyCiv two factor authentification

Why Use 2fa?

2FA helps you keep your account secure for a number of reasons. For one, it helps prevent phishing attacks. As Xero puts it,

As more people around the world embrace digital technologies, the number of cyber attacks continues to increase. One of the most common types of cybercrime is phishing, designed to access your online accounts and steal your personal and business information

As a company, SkyCiv is also enforcing 2FA usage on our platform for this very reason. It takes just minutes to setup 2FA on the SkyCiv platform so set yours up today! Once set up, your account will be secured by 2FA and you will be required to enter a one-time password from your authenticator app when you log in:

SkyCiv 2FA setup


Like all quality web services, data sent to and from SkyCiv servers is encrypted with 256-bit encryption using TLS/SSL. SkyCiv scores an “A” rating on Qualys SSL Labs‘ testing so that you can be sure the data you send to and from SkyCiv is secured. What does that mean in human terms? It would take an incredibly powerful (quantum) computer about 2,610,000,000,000 years to crack!

SkyCiv securityReport from Qualys SSL Lab’s testing software

This is coupled with the fact that our servers are all SOC1 and SOC2 compliant. This is a certification that requires external auditors who assess whether the vendor is compliant based on the following five trust principles based on the vendors systems and processes. These requirements are based on the following 5 areas:

  1. Security
  2. Availability
  3. Process Integrity
  4. Confidentiality
  5. Privacy

Access Control

Our Customer Support Team cannot access your private model information and data unless you invite them to help you. This is why we have a “Share with SkyCiv Support” option available in our sharing options that you can control who access your models and be assured that your models are truly private. These files are also backed up daily, to ensure your projects are always kept secure. This is an area where cloud technology can outperform desktop solutions – it protects you from losing all your work if you lose your computer or your hard drive fails.

Financial Details

SkyCiv uses third-party merchants such as Stripe to take payments. These merchants are large companies whose entire business revolve around taking payments and ensuring credit card information remains safe. This is what they do best. SkyCiv will never store your credit card information, but rather passes this information directly (through the same SSL encryption that banks use) to the merchant.  You can learn more about Stripe’s security and privacy on this page.


Jake Roeleven Software Engineer
Jake Roeleven
Software Engineer
BEng (Software)