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Terms and Conditions

By purchasing and using any SkyCiv Software you understand and agree to the following terms and conditions:

  1. Results from any engineering software should always be double-checked when applied in real-life applications. As a SkyCiv user it is your responsibility to verify and validate the output of the software with some other independent means.
  2. SkyCiv accounts are not to be shared without our consent or redistributed as someone else's work. The software and calculators are all the intellectual property of E-Street Developers. Any violations of this will be considered an infringement of Copyright laws.
  3. SkyCiv accounts are designed for a SINGLE USER only. You will experience lockouts or suspensions if the account is used simultaneously in two or more locations or at more than 5 IP addresses over a 30 day period. This is to protect mass unlawful use of our products and software.
  4. All sales are final and there are no refunds unless under exceptional circumstances (you never received the account or you find a genuine fault with it). Please read the detailed features list of each product so you know exactly what you are purchasing before you agree to pay. All SkyCiv Software is classified as a digital good and is therefore intangible. As a result, refunds cannot be given and it is not covered by PayPal's Buyer Protection. We do not offer refunds or trials to prevent people using the software for their benefit (possibly to complete assignments and homework) and then asking for a refund once they have no use for it anymore.
  5. SkyCiv offers a grace period 30 days from the date of annual recurring payments and 4 days from the date of monthly recurring payments. This is to protect users who have forgotten about their subscription and are charged an annual/monthly fee when they no longer use the service. For this refund to be granted, the user must not have used the product during this grace period and must email us before the grace period ends.
  6. Payment is in the form of a period subscription, which gives SkyCiv Engineering permission to auto-bill and charge your account according to the agreed subcription. If you wish to stop your subscription then simply deactivate the auto-billing. This can be done using the "Review Subscription" button within the Account Settings of the software. There is no lock-in contract and you are free to cancel your subscription at any time. There are no cancellation fees. However, as point #4 states, there are no refunds. Once the grace period has ended (see point #5) and you have paid for the current period then the payment is final and your account will remain for the duration of your paid term.
  7. As a registered user, you agree to have your information collected in accordance to the Australian Privacy Act 1988. This information can be used or distributed by SkyCiv as long as it is within the legal bounds of the Australian Privacy Act of 1988.
  8. As a user of SkyCiv software, particularly professional engineers, you agree to use sufficient duty of care when using SkyCiv's products. This includes not designing or constructing anything outside of your ablities and knowledge as an engineer. As with all engineering software, one should always question the results and perform sufficient checks that the results are logical and correct. E-Street Developers, SkyCiv and it's individual creators take no responsibility for any damages, liabilities or consequences resulting from any use of our software.
  9. A party shall not be liable for any failure of or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders or any other force majeure event.
  10. The forces, materials and results are all based on theoretical input and solutions. With any structure or design, a wide variety of other factors can directly impact the actual results and behaviour of said structures. Some examples include other loads (e.g wind), actual material properties, self weight, age of structure etc. As a user you understand that such variables can strongly alter the results of SkyCiv products from reality and should be considered in your design and calculations.
  11. There are literally millions of possible combinations of supports, fixities, loads, members, materials and sections. This makes it impossible to test and ensure accuracy in every single possible scenario. As with any software there may be bugs or errors that cause it to function incorrectly. As a user you understand that although SkyCiv Software has been tested with 100% accuracy, the risk of deviated solutions due to software failure is still possible.
  12. SkyCiv results are not to be used for design purposes unless signed of by a professional and competent structural engineer.
  13. SkyCiv reserves the right to use your structures and files as marketing material in the form of screenshots and visual mediums only. To opt out of this, please contact us. SkyCiv will never release your designs or files to a third party or any other subscriber without your permission.
  14. By accepting these terms you are agreeing to accept communication in the form of personal and marketing emails. You can opt out of these at anytime by clicking 'Unsubscribe' at the bottom of the email or by contacting us.
  15. The SkyCiv API is property of SkyCiv. Accessibility to the API can be retracted or charged per use by SkyCiv at any time, with a minimum of 30 days notice to the registered user. SkyCiv maintains full control and ownership of the API, regardless of it's external application and usage.

If you have any questions or doubts about our policies please do not hesitate to contact us.
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