As per our terms and conditions, generally all sales are final and there are no refunds unless under exceptional circumstances (you never received the account, never logged in, or you find a genuine fault with it). Please read the detailed features list of each product so you know exactly what you are purchasing before you agree to pay. All SkyCiv Software is classified as a digital good and is therefore intangible. We do not offer refunds or trials to prevent people using the software for their benefit (possibly to complete assignments and homework) and then asking for a refund once they have no use for it anymore.

You may also qualify for a refund if you have been automatically billed and don’t intend to use the software. SkyCiv offers a grace period 30 days from the date of an annual payment and 5 days from the date of monthly payments. This is to protect users who have forgotten about their subscription and are charged an annual/monthly fee when they no longer use the service. For this refund to be granted, the user must not have used the product during this grace period and must email us before the grace period ends.

As always, if you have any doubts about this please contact us.